Q: As an operations intern at NRI, what were your core responsibilities day to day? 

Tayebeh: My responsibilities at NRI were diverse, covering a broad spectrum of operations. I actively engaged in hands-on tasks, including picking, outbound and inbound processes, returns, put away, and inventory management. Additionally, I spent a week exploring various departments such as customer service, accounting, marketing, and business development. This multifaceted experience allowed me to gain a well-rounded understanding of the company’s operations. 

Q: How has your experience at NRI contributed to your understanding of real-world supply chain management? 

Tayebeh: My internship at NRI significantly enriched my understanding of supply chain management beyond what academic studies alone could provide. It served as a bridge between theoretical knowledge and practical application, emphasizing the real-world complexities of managing supply chains efficiently. This experience highlighted the direct applicability of my university courses. 

Q: What was the most exciting project or task from your time at NRI? 

Tayebeh: One task that particularly captured my interest during my time in the inventory department was the investigation of variances after counting inventory. This involved understanding how discrepancies occur and witnessing the strategic measures managers take to rectify these issues. This hands-on experience not only intrigued me but also provided valuable insights into the meticulous processes involved in maintaining accurate inventory records. 

Q: Did you experience any unexpected learnings during your internship that you believe will be valuable in your future career? 

Tayebeh: Interacting with professionals across different departments broadened my perspective on the interconnectedness of various business functions. Engaging in discussions with the account department, especially regarding cost considerations when starting a business, opened my eyes to financial intricacies. Learning about NRI’s history from Dave Kuan, the account manager, was an unexpected highlight, providing me with a deeper appreciation for the company’s journey. 

Q: How did your experience at NRI shape your aspirations and goals within the field? What is your dream job? 

Tayebeh: My interactions with key figures at NRI, such as Gary Toor, Ryan Dale-Johnson and Dave Kuan, have been pivotal in shaping my career aspirations. Based on these experiences, I have decided to pursue a career in business development, analysis, and marketing. This realization is a direct outcome of the exposure and insights gained during my internship, aligning seamlessly with my newfound passion and interests. 

Q: What can you take away from your time at NRI? 

Tayebeh: My time at NRI deepened my understanding of supply chain management and honed my analytical thinking skills. I developed the ability to approach various aspects of business with a strategic mindset, extending beyond the realm of supply chain management. I’ve garnered practical skills and a deeper understanding of the interdisciplinary nature of business operations. The exposure to real-world scenarios has equipped me with a foundation that extends beyond theoretical knowledge. This hands-on experience has been instrumental in preparing me for the challenges that lie ahead in my career. 

Q: What advice would you give to someone considering internships in the field, based on your own experiences? 

Tayebeh: I’d recommend actively exploring different departments during your internship to gain a holistic view of business operations. Engage with professionals from various fields to discover your true interests and consider how your academic courses contribute to your understanding of real-world scenarios. This diverse experience will not only shape your career aspirations but also enhance your analytical thinking skills for the future. Embrace the opportunity to learn and apply your knowledge in a practical setting, as it will undoubtedly contribute to your personal and professional growth.