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Investing in Our People and Operations

NRI Distribution Employees

Investing in Our People and Operations

One of our core values at NRI is “Relationships Are Worth Investing In”. Whether it be our clients or our team members, we believe that everyone has potential to be great, and we embrace the opportunity to nurture relationships and help bring out the greatness.

NRI has familial approach to supporting our teams. We are adamant about maintaining the highest percentage of full time NRI team members on the floor as possible and have a goal of +90%.  e do not encourage the usage of temporary labor, nor do we use it as a crutch to further profitability. We invest in our staff with tangible benefits, training and development programs, and furthering education.

NRI is a learning organization and embraces continued education with a focus on leadership. We believe that we all have an opportunity to lead at any level within the organization. An outside educator has been heavily engaged at NRI for over 10 years – providing guidance on topics such as Servant Leadership and Emotional Intelligence (EQ), and how these can play a key role in the success of our individuals, our teams, and NRI overall. This individual is now a full-time senior leader at NRI, illustrating our serious commitment to helping our people grow.

Throughout all our departments, we have team members at all levels with multiple years of experience working in the company. This allows them to provide significant experiential learning to others.

Employee experience is important to NRI, and we make decisions based on our values that promote a positive experience. We actively promote from within the organization; 82% of our positions were filled by internal promotions last year! Learning opportunities for our people, such as our Leadership Development Program and LinkedIn Learnings, are essential to the successes of our team members and NRI is happy to provide these tools to develop our them.

We understand that our team members have obligations outside of NRI and are happy to accommodate. We have provided a framework of accountability that allows flexibility and freedom.  We have provided specific part-time shifts to accommodate students and shifts for parents with school-aged children. In 2020, we allowed flexibility to work remotely due to COVID-19, as well as took considerable protective measures to ensure all our warehouse team members were safe on the job.

Our goal is to be a place where people want to come to work, and an organization that our team members are proud to be a part of. As a results-based organization, we understand that meaningful rewards and recognition are a mechanism for motivating employee performance and, as such, we offer our team members a wide range of rewards and recognition programs and employee perks to both promote performance, as well as maintain a positive working environment.


To learn more about our people, see our people page.


NRI stands with Indigenous Peoples who lost their loved ones within the Residential School system, as well as all those forced to attend Residential Schools, and their families.  We extend our heartfelt sympathy to all those affected by the recent discovery of unmarked burial sites of 215 former Kamloops Indian Residential School students.  

This discovery speaks clearly to the physical conditions and racism that were forcibly endured under the Residential School system – a system designed to systemically tear Indigenous Peoples away from their heritage, communities, and way of life.  This systemic oppression and the pain created by the system continues today.  Much work is still needed for our nation to truly seek truth and reconciliation. 

At NRI we respectfully acknowledge that we live and work on unceded territory of the Tk ̓emlúps te Secwépemc.  We support those calling for a forensic investigation of former Residential School sites and we encourage everyone to learn about the tragedies of the Residential School system and the history of Indigenous relations up to and including the present day.   

We can love our country and still acknowledge its flaws and failures.  We are taking time to learn more and encourage all to do the same.  We have a responsibility to learn more about, advocate for, and reconcile with the Indigenous Peoples of Turtle Island, the lands now known as North and Central America. 

Please visit www.native-land.ca to find out whose traditional territory you live on to learn more about the original caretakers of the land you now inhabit, their history and the current issues that affect their communities.  

We encourage you to visit the Indian Residential School Survivors Society at:  https://www.irsss.ca/  

For a comprehensive list of resources and suggestions to educate yourself further visit:  https://oncanadaproject.ca/settlerstakeaction   

Those looking to make a financial contribution to support Tk ̓emlúps te Secwépemc in the process of honouring and learning more about the lost children in their caretaking can direct donation inquiries to:  


Cheques can be made out to Tk ̓emlúps te Secwepemc and mailed to:  

200-330 Chief Alex Thomas Way 
Kamloops, BC  
V2H 1H1 

Donations will be used toward the work that is needed for further investigation (scientific and archival) and later memorialize the children.  

An Amazing Team

Leading Ladies – Meet Courtney

Leading Lady, Courtney

Courtney is the Distribution Center Manager in Los Angeles. She’s been with NRI for almost 5 years – starting in Client Services and growing from within to her current leadership role. Courtney is a major asset to our Los Angeles facility – ensuring it runs smoothly and our clients are successful.

Learn more about NRI and our culture here.


Leading Ladies – Meet Leemarie

Leading Lady, Leemarie

Leemarie is our US Accounts Executive based in Los Angeles. She provides a consultative approach to ensure NRI’s clients’ business needs, growth plans, and strategic objectives are met. Leemarie believes strongly in continuous investment in creating collaborative client partnerships. She strives to provide creative solutions to our clients needs with a long-term, partnering vision.

Learn more about NRI and our culture here.


Leading Ladies – Meet Deisy

Leading Lady, Deisy

Deisy started at NRI in 2012 as a warehouse receiving clerk. After working hard and showing her care for our clients, she moved into a role managing client accounts and eventually becoming the leader of our Los Angeles Client Services team.

Learn more about NRI and our culture here.


Leading Ladies – Meet Sindy

Leading Lady, Sindy

Sindy started at NRI in 2015 as a Client Services Coordinator. From there, she has worked her way through the ranks and quickly became the Distribution Center Manager in Fontana. Recently, she was recognized for her hard work and dedication and was promoted to General Manager for the facilities in the Inland Empire.

Learn more about NRI and our culture here.

Leading Ladies – Meet Amanda

Leading Lady, Amanda

Amanda is our Canadian Accounts Services Manager based in Kamloops, BC. She works with both internal and external teams to ensure a smooth integration of new partners, and is key front-line support for all our clients. Amanda strives to provide the ultimate client experience with a focus on partnership, solutions and fairness.

Learn more about NRI and our culture here.